District 5 Smart Roads

About TSM&O

District Secretary Steve Martin
Picture of a District 3 Building

Transportation Systems Management & Operations (TSM&O)

TSM&O is a program based on actively managing the multimodal transportation network, measuring performance, streamlining and improving the existing system, promoting effective cooperation/collaboration, and delivering positive safety and mobility outcomes to the travelling public.

From the FDOT 2017 TSM&O Strategic Plan:

To increase the delivery rate of fatality-free and congestion-free transportation systems supporting the FDOT vision and Florida Transportation goals.

To identify, prioritize, develop, implement, operate, maintain, and update TSM&O program strategies and measure their effectiveness for improved safety and mobility.

FDOT District Five TSM&O Implementation Plan

In March 2014, FDOT District Five conducted a Capability Maturity Model (CMM) self-assessment in cooperation with local agency partners, which identified strengths and weaknesses within the District’s TSM&O program, as well as actions necessary to advance the program.

The FDOT District Five TSM&O Implementation Plan was created to build on previous progress and identify a framework which promotes program maturity and sets the foundation for an effective regional TSM&O practice. The Implementation Plan identifies key components of the District’s TSM&O practice, organized around the six dimensions of a successful TSM&O program:


Business Process Culture Systems & Technology
Organization & Workforce Collaboration Performance Measurement


In order to achieve the regional goals outlined in the Implementation Plan, the document also includes a list of key action items within each of the six dimensions. As these tasks are carried out, the District Five TSM&O program should improve in each dimension. For this reason, the Implementation Plan is a “living” document that will require periodic updates in order to properly guide the District’s TSM&O practice as it moves forward.

Access the FDOT District Five TSM&O Implementation Plan HERE.

The FDOT District Five TSM&O Implementation Plan was developed with financial and technical support provided by the Federal Highway Administration through the Strategic Highway Research Program 2 (SHRP2) grant, specifically the Organizing for Reliability Tools (L01/L06) product.

The Planning for TSM&O Guidebook

The Planning for TSM&O Guidebook is a national document designed to provide transportation practitioners at the state, regional, and local level a methodology for establishing a TSM&O program. The purpose of the Guidebook is to identify TSM&O best practices to achieve a safer, more efficient and more reliable transportation system and infrastructure.

The Guidebook highlights the need for collaboration between all transportation disciplines, from planning to operations and maintenance (both internally and externally), with the understanding that TSM&O should be a cyclical process that is continuously evaluating the performance of the transportation system and making improvements where appropriate.

Access the Planning for TSM&O Guidebook HERE.

TSM&O Projects

Project cohesiveness serves to improve communications, coordination, and collaboration amongst transportation partners leading to more effective leveraging of existing infrastructure. These projects are planned and produced by our TSM&O Production Staff and Local Agency Partners.

TSM&O Consortium

The Central Florida Regional Transportation Operations Consortium was originally established in 2002 between FDOT and several regional partners, to promote coordinated decision-making and information sharing in the planning, design, development, and evaluation of ITS within the region.

The partnership evolved – based on the Capability Maturity Framework (CMF) assessment conducted in 2014 – to include all MPOs/TPOs, counties, major municipalities, and other entities under the purview of District 5. Now the TSM&O Consortium, the bi-monthly meeting provides a forum for District 5 and its regional partners to discuss strategies, trends, and lessons learned regarding the implementation of TSM&O processes within the respective organizations. The TSM&O Consortium is part of an effort to improve the region’s CMF self-assessment for the Collaboration Dimension from Level 2 to Level 3. Each member organization is encouraged to provide updates and feedback regarding TSM&O practices within their jurisdiction. Discussions held during the TSM&O Consortium will be influential during the development of various TSM&O documents by District 5.

Click HERE to access meeting materials.

TSM&O Production Staff

The TSM&O production staff assists with technical guidance in deployment of Intelligent Transportation System to Department of Transportation internal staff, design consultants and contractors. This helps improve Agency responsiveness, effectiveness, and efficiency through innovative research, defined architectures, planning, and optimal use of technology. In order to support this state-of-the-art technologies to develop and support TSM&O applications and special projects, using innovative development methodologies, industry-standard best practices, and agency-wide project management tools and measures.

TSM&O Contact Information

District Five TSM&O Organizational Chart

Planning Jeremy Dilmore
Production Tushar Patel
ITS Network Steve Johnson
Construction James Miller
Maintenance Ron Miller
Operations Jay Williams
Regional Traffic Management Center
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